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Right of withdrawal
You are allowed to withdraw the received items within two weeks without specification of reasons by sending the articles back to sender. The two weeks period starts at the earliest after receiving the articles and detailed return information as text. In order to maintain the reprieve please make sure to send back the purchased items in time to the following address:
UDIG.de
Steffen Derdak e.K.
An den Gildewiesen 8
D-19258 Boizenburg
Fax: 038847 / 297901
E-Mail: info@UDIG.de
Consequences of withdrawal
In case of an effective withdrawal the received performances on both sides have to be given back and if necessary to give back the received advantages (eg. interests). If you are not able to return in whole or in parts the received performances, you have to assure to give value compensation. This is not the case, if the change for worse of the article can be exclusively drawn back on its test, like it would have been possible in the shop. By the way: you can avoid the value compensation duty by NOT taking your stuff into use like an owner and by avoiding anything which affects the value. Please make sure to send the packages back in the original wrapping material on our danger. Items, which we cannot send or bulky articles will be picked up.
In case of a return consignment of the total amount up to 40 Euro, the costs of the returning parcel have to be paid by the purchaser (if the delivered articles correspond with the ordered ones). Otherwise the return of the parcels is free for you. Please make sure, that the returning delivery is always post paid, we refund the expenses. Bulky items will be picked up on our costs. The right of withdrawal does not exist anymore for products, which
- are specially made for the customer’s interest
- are especially made due to the customer’s requirement
- are due to the condition of the items are not suitable for returning
- expire very fast
- the expiring date already extended.
As well as
- Audio- and video tapes or software, if the delivered data seal has been broken
- newspapers, magazines and tabloids
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minimum order value = 10 euros |
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* = discontinued item - subject to prior sale
minimum order value
= 10 euros |
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